Technical Woes and Very Timely Help!!

The past few days have been a series of difficult technical problems with my home network. This evening, Daryl came riding to my rescue!! Hurrah Daryl!!

I moved the network pretty much intact from Colorado Springs to Pocatello. The only real difference was the internet service provider. Once the high-speed connection was installed and all the outside technical stuff like domain naming services was set up, my network came up and worked like a charm — except for being able to connect to my employer’s network. That just wouldn’t work. The technical guy at work told me that unless I changed the internal addressing on my home network, I would never be able to connect. So, I began the process of changing all of the internal addresses.

That process seemed to go pretty well, except that nothing would work on the inbound side! The weblog was not reachable and email bound for rnsmith.com wasn’t being delivered, either. Even internal mail could not be retrieved from the web server. One problem for me was that all of the documentation for this network is on the moving van! I had set up the email system more than a year ago and the details had long since fled my grey matter. I spent several days poking here and there in the system to see if I could figure out what the problem was. I wasn’t finding much that seemed to make any difference. So, finally I called Daryl.

We connected this evening and within ten minutes he had found the problem. I would never have found these configuration files until the moving van arrived and I found my documentation.

Our son Daryl is one of the most knowledgeable and capable systems administrators I’ve ever worked with — bar none. You’ve come through once again, Daryl. Many, many thanks!