We’ve finished the orientation training for the Polynesian Cultural Center (PCC). The training today was all about customer service and how to handle various situations. The overall theme is to “delight the guests” and I’m looking forward to volunteering over there.

Our assignments will generally be to take tickets at the various eating places at the PCC. In some cases that may also mean being at the exit to direct people to the restrooms, smoking areas, and to help people find the right entrance. It should be a good experience. Reality will be on May 1st when we are assigned to one of the restaurants to take tickets. It’s one of the more popular restaurants so we should be pretty busy for the two hours we’re there. Of course, a report on the evening will definitely follow!

Life is good!!