I am really enjoying my new Macbook! So far I’ve had three problems … all of which were quickly resolved. First my cell phone, a Treo 650, wouldn’t sync correctly. A call to Palm Support (which turned out to be in the Philippines at a Convergys call center across the street from the Bellevue Hotel where I’ve stayed several times) fixed that problem. Secondly, moving my iTunes library from the PC to the Macbook didn’t work quite right. A call to the iTunes support people resolved that problem, although it required an escalation and more than an hour and a half. Finally, I ordered the laptop with a virtual machine and Windows Vista installed. The computer came with the installation done, but they had installed it under a lame user name. I tried to move it to my user name and ended up with neither user being able to use Windows Vista. A call to the Parallels support desk got me to a guy in Seattle who, even late on a Friday afternoon, patiently worked through fixing my problem and then properly moving the application to my user name. Everything is now working with the Macbook. It’s a lovely, white computer and is FAST!

I haven’t yet installed anything on the Vista side, that’s the next step. The Photoshop Elements program I have needs to be installed in Vista so I can go back to work on the Norway Cruise Pictures project. I’ll also install the Microsoft Office suite that I have in Vista (hopefully that will work!) and a couple of other programs that I used on my PC from time to time. Eventually I’ll replace the Vista programs with native Mac programs.

I’m definitely a convert. Now to figure out how to make enough money that I can buy an iPhone!