I had some things to do in the Salt Lake area on Thursday starting with a morning meeting at 8 a.m. in Provo. So I drove down to Heather’s on Wednesday evening. Shortly before I left to drive down, Heather sent me a text message that Kendra was going to be there as well. Kendra’s family was vacationing in Park City, so Heather drove up to Park City on Wednesday and picked her up for the evening. It was fun to visit with her for a few minutes after they got back from the movies. I tried to record a Seesmic video, but the first attempt failed for some reason. So I tried it again and did get a short video this time. Kendra and Michael seem to be very kindred spirits!
The first event on Thursday was the monthly CTO breakfast set up by Phil Windley. That was a very interesting discussion and I learned some things as well. That afternoon I took my Macbook to the Apple store in Salt Lake City to get it fixed. I had two problems. First, the keyboard would stop working at random intervals requiring a reboot. The trackpad would also not work, but the external mouse worked just fine. Secondly, the faceplate around the keyboard was quite discolored from the oils on my palms. This was a general problem with a batch of white Macbooks and Apple was replacing the faceplates as part of the warranty.
So, I made an appointment for the Genius Bar, showed him the faceplate, and explained the problem. He told me that I would have to leave the Macbook and it’d be fixed in five to seven days. That certainly wasn’t going to fly! With a little more discussion, he went to the backroom and determined that the would be able to fix the computer that day and it would be finished before 9 p.m. when the store closed. I thought that was reasonable and left my computer.
There was also scheduled a blogger / geek get-together at 6 p.m. down at the SouthTowne Mall, so I decided I could go there while waiting for my computer to get fixed. There were about 15 people there, a couple that I had met at other CTO Breakfasts. It was also an interesting conversation at a small Chinese restaurant while munching on good old Chinese food. Just the stuff for geeks!
I got back to the Apple store about 8:30 p.m. A few minutes later they gave me my repaired computer. So far no further problems with the keyboard! Way to deliver, Apple!!